Your front desk
shouldn't be
playing phone tag.
We build AI-powered workflows that eliminate no-shows, automate patient reminders, and handle intake follow-ups — so your staff can focus on patients, not paperwork.
Small medical offices lose thousands every month to preventable inefficiencies
Phone tag for everything
Appointment confirmations, insurance questions, test result follow-ups — all done by phone, all interrupting patient care.
No-shows destroying revenue
Each missed appointment costs $150–$300. A practice with 15 no-shows per month loses $2,250–$4,500 — every single month.
Manual intake every visit
Paper forms, re-entering data, chasing missing info — your staff spends the first 15 minutes of every appointment on admin, not care.
Recall patients fall through
Annual exams, follow-up appointments, chronic care check-ins — patients who should come back don't, because nobody has time to chase them.
One workflow at a time. Built for your specific practice.
We don't sell software. We map your specific bottlenecks, build automations around your existing tools, and hand you a system that runs while you focus on patients.
Free Practice Assessment (30 min)
We walk through your current workflow — scheduling, intake, follow-up — and identify exactly where automation saves the most time and money. No pitch. Just diagnosis.
Custom Automation Map
We deliver a written plan showing exactly what gets automated, what tools connect to your EHR, and what the ROI looks like in your specific case. You own this plan whether you work with us or not.
Build & Go Live (2–4 weeks)
We build the automations, connect your systems, and train your staff in under an hour. HIPAA-compliant infrastructure. No new software your team has to learn.
Ongoing Optimization
Monthly check-ins, reporting on time saved and no-shows reduced, and continuous improvements. You get a partner, not a vendor.
What medical offices see in the first 90 days
"I expected it to be complicated. It wasn't. Within three weeks our front desk wasn't chasing anyone for appointments. The system just handles it."
The exact workflows that eat your front desk's day
-
Appointment reminders
Automated text + email 48 hrs and 2 hrs before. Two-way confirmation. Auto-reschedule if no response.
-
Digital intake forms
Sent automatically before the appointment. Completed on a phone. Data flows directly to your EHR.
-
No-show recovery
When a patient misses, an automated message goes out within 60 minutes offering to reschedule.
-
Recall campaigns
Annual physicals, 6-month follow-ups, chronic care check-ins — sent automatically based on visit history.
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Insurance pre-verification prompts
Patients are prompted to update insurance information 72 hours before their visit — no day-of surprises.
HIPAA-compliant from day one
Every tool we use is HIPAA-eligible (Twilio for SMS, business-tier email, encrypted storage). We sign a Business Associate Agreement before we touch any patient-adjacent data. No shortcuts.
Your patients speak Spanish.
Now your front desk does too.
Every message we send — appointment reminders, intake forms, follow-ups, confirmations — is delivered in the patient's preferred language. English and Spanish are included in all plans at no extra charge.
For practices serving Spanish-speaking communities, this isn't a feature. It's the reason patients show up, respond to messages, and come back.
Patients respond to messages they understand. Spanish-language reminders consistently outperform English-only for bilingual populations.
When patients receive clear instructions in their language, they call less to ask questions — saving your staff even more time.
Healthcare is personal. Patients who receive care communications in their own language report higher satisfaction and stronger trust in their provider.
Hi Maria, this is a reminder from Westside Family Medicine. Your appointment is tomorrow at 2:00 PM. Reply C to confirm or R to reschedule.
Hola Maria, le recordamos de Westside Family Medicine. Su cita es mañana a las 2:00 PM. Responda C para confirmar o R para reprogramar.
Simple monthly pricing. No setup fees to start.
Start with a free Practice Assessment. If we move forward, setup is included in your first month.
- Appointment reminders via SMS + email (48hr & 2hr)
- Two-way confirmation (C to confirm, R to reschedule)
- No-show recovery flow (within 60 min of missed visit)
- English + Spanish patient communications
- HIPAA-compliant infrastructure + BAA signed
- Monthly performance report
- Setup included (2–4 week onboarding)
- Everything in Starter
- Digital intake forms sent via SMS, data flows to your EHR
- Recall campaigns (30/60/90-day reactivation sequences)
- Insurance pre-verification prompt (72hr before appointment)
- New patient welcome sequence
- Post-visit follow-up + Google review prompt
- Custom workflow built from your Practice Assessment
- Priority support + quarterly strategy review
- Everything in Growth
- Multi-location sub-account management
- Direct EHR API integration (where available)
- Specialty-specific workflows
- Copay + balance collection via SMS + Stripe
- Referral follow-up automation
- Staff internal notifications
- Dedicated account manager
- Advanced reporting dashboard
Bolt-on modules available at any tier. Add now or as your practice grows.
Post-visit SMS automatically prompts happy patients (4–5 stars) to leave a Google review. Negative responses are flagged privately to your team — never go public.
Automated new patient sequence from first booking to first visit — practice intro, what to bring, parking info, intake form link. Reduces first-visit no-shows and day-of calls.
All plans include a free Practice Assessment before any commitment. No contracts — cancel anytime.
Apply for your free 30-minute Practice Assessment
We review your current front desk workflows and show you exactly where automation would have the biggest impact — no obligation, no pitch. You'll leave with a written action plan either way.